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FAQ's

SHIPPING PROCESS:

In order to make this project most efficient and raise the most amount of capital for your organization, the Irish Setter Association of America, we operate with a very cost effective methodology of processing and shipping our product once a month. Therefore, allow 3-4 weeks delivery for your items. 


If you have any questions, we want you to be able to reach a human (the canines aren’t as skilled at answering emails or phones). So, please feel free to call our office during 9 am - 5 pm, EST. Our number is: 440.591.5443.


Persistence Of Vision, Inc, also called "POV" (Irish Store 24) STORE FAQS

What is the Irish Store 24?

-       The Irish Store 24 is an online website that POV provides to POV retail partners. The Irish Store 24 is all branded with that retail partner's logo.

 

Who is Persistence Of Vision, Inc.?

-       Persistence Of Vision, Inc.(POV) is a company dedicated to helping retail partners and their customers share their love of their animals and their favorite recreational brands.

ORDERING AND SHIPPING FAQS

How do I place my order?

-       To place your order, follow these steps:

1)    Log In and create an account.

2)    Select the Branded items you would like to purchase.

3)    Pick your shipping option and complete your purchase with a debit or credit card.


What shipping options are available?

-       Shipping options depend on the type and size of the order being placed. When you place your order you will see the options for your selection.


For all foreign shipment

- For all foreign shipments, there is an additional cost for shipping. A representative will contact you after your order has been placed to provide you the cost of your shipment and a separate invoice will issued.  


How do I pay for my order?

-       Orders must be paid for with a credit or debit card at the time they are placed.



Do I have to order online?

-       Yes. However POV is available to assist you with any order questions:


  • Email: help@povprint.com
  • Phone: 1-440.591.5443 Mon. - Fri. , 9:00 AM - 5:00 PM Eastern


RETURN FAQS

Can I return Irish Store 24 Items?

-       POV stands behind every purchase and will make every effort to ensure you are happy. Unfortunately Branded merchandise can only be returned if it is delivered damaged or defective. Returns require prior authorization. Please call 1-440.591.5443 or email help@povprint.com and report all damaged or defective deliveries as soon as they are received so we can find a resolution.